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Privacy policy

Privacy Policy

Effective Date: August 27, 2026

DynaCarto is operated by Rutin Route Optimization & Software Solutions Ltd. Co.

Address: Universiteler Mah. 1634. Cad. 11/E Blok No:84, 06800 Cankaya, Ankara, Turkiye
General Manager: Erturk Celenk
Phone: +90 541 284 18 84
Primary Email: info@rutinrota.com
Alternative Email: erturkcelenk@gmail.com

This Privacy Policy explains how personal data and other information may be collected, used, stored, disclosed, and protected when you use the DynaCarto mobile application, website, and related services.

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1. Who We Are

DynaCarto is a mobile spatial intelligence and geospatial analytics application designed to help users import location data, geocode addresses, visualize geographic information, perform advanced spatial analyses, explore nearby places, evaluate locations, create analytical maps, and share or export results.

DynaCarto may provide features including:

  • AI-powered analysis guidance

  • Excel data import

  • Address geocoding

  • Cluster Analysis

  • Location Allocation

  • Proximity & Coverage Analysis

  • Suitability Analysis

  • Isochrone Analysis

  • Nearby Places / POI Search

  • Hotspot Analysis

  • Heatmap Analysis

  • Data Mountains

  • Anomaly Analysis

  • Multiple map styles and visualizations

  • Interactive map sharing

  • Excel, GeoJSON, and PDF export

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2. Scope

This Privacy Policy applies to the DynaCarto mobile application, the DynaCarto website, customer support communications, and related services operated by Rutin Route Optimization & Software Solutions Ltd. Co.

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3. Information We May Collect

Depending on how you use DynaCarto, we may collect and process the following categories of information.

a. Account Information

This may include:

  • Name and surname

  • Email address

  • Login identifiers

  • Authentication-related information

  • Account status

  • Subscription status

  • Plan and entitlement information

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b. Location and Spatial Data

DynaCarto may process geographic information provided or generated by users, including:

  • Addresses

  • Geographic coordinates

  • Place names

  • Postal codes

  • Cities

  • Countries

  • Location identifiers

  • User-defined attributes

  • Numeric values associated with locations

  • Categories and labels

  • Facility locations

  • Demand locations

  • Spatial analysis parameters

  • Geographic analysis results

This information is processed as necessary to provide the spatial analysis and mapping functions selected by the user.

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c. Imported Files

Users may upload or import files such as Excel spreadsheets containing location-related information.

Imported data may include:

  • Names

  • Addresses

  • Coordinates

  • IDs

  • Categories

  • Numeric values

  • Demand values

  • Facility information

  • Capacity information

  • Other user-defined attributes

Imported files and extracted data may be processed to create map layers, geocode addresses, perform analyses, and generate outputs requested by the user.

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d. Geocoding Data

When users submit addresses for geocoding, DynaCarto may process and transmit relevant address information to geocoding, mapping, or location service providers.

This may include:

  • Street address

  • City

  • Postal code

  • Country

  • Geographic coordinates

  • Other location-related information required to resolve an address

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e. Spatial Analysis Data

DynaCarto may process information required to perform geospatial analyses, such as:

  • Analysis type

  • Selected datasets

  • Radius or distance settings

  • Travel time thresholds

  • Travel modes

  • Facility selection

  • Demand weights

  • Capacity values

  • Suitability criteria

  • Clustering parameters

  • Visualization settings

  • Map styles

  • User-adjusted analysis results

Analysis outputs may include maps, clusters, polygons, service areas, hotspots, heatmaps, allocations, scores, anomalies, and other geospatial results.

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f. AI Guidance Information

DynaCarto may provide AI-powered guidance to help users select an appropriate analysis or configure certain features.

When using AI-powered features, we may process:

  • Text entered by the user

  • Analysis questions or objectives

  • Selected application language

  • Relevant application context required to generate a recommendation

This information may be transmitted to third-party artificial intelligence service providers where necessary to generate the requested response or recommendation.

Users should avoid entering unnecessary confidential, sensitive, or personal information into AI guidance fields.

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g. Device and Technical Information

We may collect technical information reasonably necessary to operate, secure, diagnose, and improve the service, including:

  • Device model

  • Operating system

  • Application version

  • Device language

  • Crash reports

  • Error logs

  • Diagnostic information

  • Service performance information

  • Network-related technical data

  • Technical metadata

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h. Usage Information

We may collect information relating to how the service is used, such as:

  • Features used

  • Analysis types selected

  • Interaction events

  • Import activity

  • Credit usage

  • Subscription usage

  • Plan limit usage

  • Application performance

  • Feature engagement

This information may be used to operate, maintain, secure, and improve DynaCarto.

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i. Device Location

Certain DynaCarto features may use the current location of the user's device when the user grants location permission.

Location data may be used for features such as:

  • Displaying the user's current position on a map

  • Starting an analysis from the user's current location

  • Isochrone analysis

  • Nearby Places / POI Search

  • Proximity-based analysis

  • Map navigation and location selection

DynaCarto only accesses device location in accordance with the permissions granted by the user and the capabilities of the operating system.

Users may manage location permissions through their device settings.

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j. Map Sharing and Export Information

DynaCarto may allow users to create or share analysis results through interactive map links or exported files.

Depending on the selected feature, shared or exported information may include:

  • Geographic locations

  • Map layers

  • Analysis results

  • Categories

  • Numeric values

  • Geographic boundaries

  • User-selected map content

Users are responsible for ensuring that information they choose to share does not contain personal, confidential, or restricted information that they are not authorized to disclose.

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k. Payment and Subscription Information

Subscriptions may be processed through:

  • Apple App Store

  • Google Play

  • RevenueCat

  • Other supported subscription or payment service providers

DynaCarto does not store full payment card numbers.

Payment and billing information is generally processed directly by the applicable app store or payment provider under its own terms and privacy policy.

We may receive limited subscription-related information such as:

  • Subscription status

  • Product or plan identifier

  • Purchase status

  • Renewal status

  • Entitlement status

  • Transaction-related identifiers

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4. How We Use Information

We may use information to:

  • Provide and operate DynaCarto

  • Create and manage user accounts

  • Import and process Excel data

  • Geocode and validate addresses

  • Create geographic locations and map layers

  • Perform spatial and geospatial analyses

  • Provide AI-powered analysis guidance

  • Provide Isochrone and Nearby Places functionality

  • Generate analytical maps and visualizations

  • Apply map styles

  • Create interactive shared maps

  • Generate Excel, GeoJSON, PDF, and other supported exports

  • Manage subscriptions and entitlements

  • Apply plan limits and credit limits

  • Provide customer support

  • Diagnose errors and technical problems

  • Improve application stability, performance, reliability, and usability

  • Prevent abuse, misuse, fraud, and unauthorized access

  • Protect the security and integrity of the service

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our rights and the rights of our users

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5. Legal Bases for Processing

Where the General Data Protection Regulation (GDPR), UK GDPR, or similar legislation applies, we may process personal data based on one or more of the following legal grounds:

  • Performance of a contract

  • Legitimate interests

  • User consent

  • Compliance with legal obligations

Where processing is based on consent, users may withdraw their consent where permitted by applicable law.

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6. How We Share Information

We may share information with service providers and data processors that help us operate DynaCarto.

These providers may support areas such as:

  • Geocoding

  • Mapping

  • Routing and travel-time calculations used in spatial analyses

  • Points of interest and location discovery

  • Artificial intelligence processing

  • Cloud hosting

  • Infrastructure

  • Database services

  • Data storage

  • Authentication

  • Security

  • Analytics

  • Diagnostics

  • Subscription management

  • Payment processing

  • Customer communication

  • Technical support

These providers may process information only as necessary to provide the relevant service, subject to applicable contractual and legal requirements.

We do not sell personal information to advertisers.

We do not knowingly share personal information for cross-context behavioral advertising.

We may also disclose information where reasonably necessary to:

  • Comply with applicable law or regulation

  • Respond to lawful government requests

  • Comply with court orders or legal processes

  • Protect the rights and safety of DynaCarto, our users, or third parties

  • Investigate fraud, abuse, security threats, or violations of our terms

  • Protect the integrity of our systems and services

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7. Third-Party Services

DynaCarto may use third-party platforms, APIs, SDKs, infrastructure providers, mapping providers, AI providers, analytics providers, subscription management services, and payment providers.

Depending on the service, these providers may act as processors on our behalf or as independent service providers operating under their own privacy policies and terms.

Users may also interact with third-party services directly when using features that depend on external mapping, location, subscription, payment, or platform services.

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8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention may be necessary to:

  • Provide the service

  • Maintain user accounts

  • Maintain operational continuity

  • Preserve business and support records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud and abuse

  • Maintain security

Different categories of information may be retained for different periods.

For example, imported files, geocoding results, spatial datasets, analysis outputs, shared maps, technical logs, support records, and subscription records may have different retention periods depending on operational requirements, user actions, technical requirements, and applicable law.

When information is no longer reasonably necessary, it may be deleted, anonymized, aggregated, or securely isolated where appropriate.

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9. Data Deletion and Account Deletion Requests

Users may request deletion of their account or personal data by contacting:

info@rutinrota.com

We may need to verify the identity of the person making the request before processing a deletion request.

Account deletion may result in deletion or deactivation of associated information, including where applicable:

  • Account information

  • Imported datasets

  • Saved locations

  • Analysis configurations

  • Analysis results

  • Saved maps

  • Shared map information

  • Application preferences

Some information may continue to be retained where reasonably necessary for:

  • Legal obligations

  • Fraud prevention

  • Security

  • Billing and accounting records

  • Dispute resolution

  • Enforcement of agreements

For additional information, users may refer to the DynaCarto Account Deletion page.

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10. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Misuse

  • Loss

  • Alteration

  • Destruction

These safeguards may include:

  • Access controls

  • Authentication mechanisms

  • Restricted administrative access

  • Logging and monitoring

  • Cloud security controls

  • Secure infrastructure practices

  • Encryption in transit where appropriate

However, no electronic transmission, storage, or processing method can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

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11. International Data Transfers

Depending on the location of our infrastructure and third-party service providers, information may be processed or stored in countries other than the country in which the user is located.

Where required by applicable law, we take reasonable steps to use appropriate safeguards for international transfers of personal data.

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12. European Economic Area and United Kingdom Privacy Rights

If you are located in the European Economic Area or the United Kingdom, and applicable law provides these rights, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete personal data

  • Request deletion of personal data

  • Request restriction of processing

  • Object to certain processing activities

  • Request data portability where applicable

  • Withdraw consent where processing is based on consent

You may also have the right to lodge a complaint with a competent data protection authority.

To exercise applicable privacy rights, contact:

info@rutinrota.com

13. California Privacy Notice

If you are a California resident, applicable California privacy laws may provide rights including the right to:

  • Know the categories of personal information we collect

  • Know the purposes for which personal information is used

  • Request access to certain personal information

  • Request deletion of personal information, subject to applicable exceptions

  • Request correction of inaccurate personal information where applicable

  • Opt out of certain sale or sharing activities where applicable

  • Exercise applicable privacy rights without unlawful discrimination

DynaCarto does not sell personal information.

DynaCarto does not knowingly share personal information for cross-context behavioral advertising.

California privacy requests may be submitted to:

info@rutinrota.com

We may verify the identity of the requesting individual before processing a request.

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14. Children's Privacy

DynaCarto is not designed or directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If we become aware that personal information from a child has been collected in circumstances requiring parental consent and such consent was not obtained, we will take reasonable steps to delete the information.

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15. User Responsibilities

Users are responsible for ensuring that they have the lawful authority to upload, import, analyze, process, share, or export information through DynaCarto.

Users should not upload or share personal, confidential, sensitive, or restricted information unless they have an appropriate legal basis and authorization to do so.

Where datasets contain information relating to third parties, the user is responsible for complying with applicable privacy and data protection requirements.

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16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to DynaCarto

  • New functionality

  • Changes to third-party services

  • Legal or regulatory requirements

  • Security or operational developments

The updated version will become effective when published in the DynaCarto application, on the DynaCarto website, or through another official service channel.

The effective date shown at the top of this Privacy Policy will indicate when the latest version became effective.

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17. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the processing of personal data, please contact:

Rutin Route Optimization & Software Solutions Ltd. Co.

Universiteler Mah. 1634. Cad. 11/E Blok No:84
06800 Cankaya, Ankara
Turkiye

General Manager: Erturk Celenk
Phone: +90 541 284 18 84
Email: info@rutinrota.com
Alternative Email: erturkcelenk@gmail.com

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