Dynacarto Account Deletion
Effective Date: September 1, 2026
Dynacarto users may request deletion of their account and associated personal data.
Dynacarto is operated by Rutin Route Optimization & Software Solutions Ltd. Co.
1. How to Request Account Deletion
To request deletion of your Dynacarto account, send an email to:
Please send the request from the email address associated with your Dynacarto account whenever possible.
Use a subject such as:
Dynacarto Account Deletion Request
You may also contact us at:
Alternative Email: erturkcelenk@gmail.com
We may ask you to verify your identity or account ownership before completing the deletion request.
2. Information That May Be Deleted
When your account deletion request is completed, information associated with your Dynacarto account may be deleted or anonymized, including, where applicable:
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Account profile information
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Email address and account identifiers
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Saved map projects
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Addresses and geographic coordinates
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Map markers, labels, notes, tags, and categories
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Imported files and geographic datasets
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Saved project settings and preferences
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Generated map-related content
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Stored user-created content
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Other data directly associated with your account
The specific information deleted may depend on the Dynacarto features you have used.
3. Information We May Retain
Certain information may be retained after account deletion where reasonably necessary or required for:
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Legal or regulatory compliance
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Tax and accounting requirements
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Billing and transaction records
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Fraud prevention
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Security and abuse prevention
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Dispute resolution
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Enforcement of agreements
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Establishment, exercise, or defense of legal claims
We may also retain anonymized or aggregated information that can no longer reasonably be linked to you.
Information stored in backup systems may remain for a limited period until it is overwritten or deleted according to our normal backup retention procedures.
4. Subscription Cancellation
Deleting your Dynacarto account does not necessarily cancel an active subscription.
If your subscription was purchased through:
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Apple App Store
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Google Play
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Another third-party billing provider
you must cancel the subscription through the applicable store or billing provider.
Deleting the Dynacarto application from your device also does not automatically cancel an active subscription.
5. Effect of Account Deletion
Account deletion may permanently remove access to:
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Saved projects
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Map data
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Imported information
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Project settings
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User-created content
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Subscription-related application access associated with the deleted account
Once deletion has been completed, deleted account data may not be recoverable.
Before requesting deletion, you should export or save any information you wish to keep where Dynacarto provides an applicable export feature.
6. Processing Your Request
We will process valid account deletion requests within a reasonable period and in accordance with applicable privacy and data protection laws.
Additional time may be required where:
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Identity verification is necessary
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The request is complex
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Information must be retained to comply with legal obligations
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Technical processes or backup retention procedures apply
Where required by applicable law, we will inform you if we cannot delete certain information and explain the applicable reason.
7. Privacy Rights
Account deletion requests are handled in accordance with the Dynacarto Privacy Policy and applicable data protection laws.
Depending on where you live, you may also have rights to request:
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Access to your personal data
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Correction of inaccurate information
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Restriction of processing
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Data portability
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Objection to certain processing
For privacy-related requests, contact:
8. Contact
For account deletion or privacy-related requests:
Rutin Route Optimization & Software Solutions Ltd. Co.
Universiteler Mah. 1634. Cad. 11/E Blok No:84
06800 Cankaya, Ankara, Turkiye
General Manager: Erturk Celenk
Mobile: +90 541 284 18 84
Email: info@rutinrota.com
Alternative Email: erturkcelenk@gmail.com