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Privacy policy

Dynacarto Privacy Policy

Effective Date: September, 2026

Dynacarto is operated by Rutin Route Optimization & Software Solutions Ltd. Co.

Address: Universiteler Mah. 1634. Cad. 11/E Blok No:84, 06800 Cankaya, Ankara, Turkiye
General Manager: Erturk Celenk
Mobile: +90 541 284 18 84
Primary Email: info@rutinrota.com
Alternative Email: erturkcelenk@gmail.com

This Privacy Policy explains how Dynacarto collects, uses, stores, discloses, and protects personal data when you use the Dynacarto mobile application and related services.

1. Who We Are

Dynacarto is a map-based planning, visualization, and geographic data management application designed to help users create and manage map-based projects, work with locations and coordinates, organize geographic information, use geocoding and map services, and generate or export map-related outputs.

2. Scope

This Privacy Policy applies to the Dynacarto mobile application, related websites, support communications, and connected services operated by Rutin Route Optimization & Software Solutions Ltd. Co.

3. Information We Collect

We may collect and process the following categories of information:

a. Account Information

  • Name

  • Email address

  • Login identifiers

  • Authentication-related information

  • Subscription and entitlement status

b. Map, Project, and Geographic Data

Depending on the features you use, Dynacarto may process information such as:

  • Addresses entered by the user

  • Geographic coordinates

  • Locations and points placed on maps

  • Place names

  • Project names

  • Map labels

  • Notes and descriptions

  • Categories and tags

  • Map-related settings and preferences

  • Geographic or project data created, edited, or imported by the user

Some of this information may contain personal data if the user enters information relating to identifiable individuals.

c. Imported and Uploaded Content

Dynacarto may allow users to import or upload information for use within map-based projects.

Depending on the available features, this may include:

  • Structured data files

  • Location or coordinate data

  • Addresses

  • Images or documents

  • Other files or information submitted by the user

We may process such content only as reasonably necessary to provide the requested application functionality.

d. Generated and Exported Content

Dynacarto may process information necessary to create, store, display, or export map-based projects and related outputs.

This may include:

  • Map configurations

  • Geographic points and locations

  • User-defined labels

  • Project metadata

  • Generated map outputs

  • Export settings and related technical information

e. Device and Technical Data

We may collect technical information reasonably required to operate, secure, maintain, and improve Dynacarto, including:

  • Device model

  • Operating system

  • App version

  • Crash reports

  • Error logs

  • Diagnostic data

  • Service performance information

  • Network and technical metadata

  • Technical identifiers reasonably required to operate the service

f. Usage Information

We may collect information about how Dynacarto is used, including:

  • Feature usage patterns

  • Interaction events

  • Project and map-related activity

  • Subscription usage

  • Plan limit usage

  • Service activity

  • Performance and reliability information

This information may be used to operate, secure, maintain, and improve the application.

g. Location Information

Dynacarto may process device location data when location-based features are enabled or when you grant the application permission to access your location.

Location information may be used for features such as:

  • Displaying your current position on a map

  • Centering the map on your location

  • Creating or editing geographic points

  • Supporting location-based map functionality

  • Improving geographic context within a project

Dynacarto does not access device location unless permitted by the device operating system and applicable application permissions.

You can manage location permissions through your device settings.

h. Payment and Subscription Information

Subscriptions and purchases may be processed through platforms or service providers such as:

  • Apple App Store

  • Google Play

  • RevenueCat

  • Other supported billing or subscription providers

Dynacarto does not store full payment card numbers when payments are processed by third-party app stores or payment providers.

Those providers may process payment and transaction information according to their own privacy policies and terms.

4. How We Use Information

We may use personal data to:

  • Provide Dynacarto and its map-based functionality

  • Create, display, edit, and manage map projects

  • Process addresses, coordinates, and geographic information

  • Provide geocoding and map-related services

  • Enable location-based functionality

  • Process supported file imports and user-submitted data

  • Generate and export map-related outputs

  • Save user preferences and project settings

  • Manage user accounts

  • Authenticate users

  • Manage subscriptions and enforce plan limits

  • Provide customer support

  • Maintain service functionality

  • Improve service stability, reliability, performance, and usability

  • Detect abuse, misuse, fraud, and technical issues

  • Maintain security and service integrity

  • Diagnose crashes and application errors

  • Comply with legal obligations

  • Enforce our terms and protect our legal rights

5. Legal Bases for Processing

Where applicable under European Economic Area, United Kingdom, or similar privacy laws, we process personal data based on one or more of the following legal bases:

  • Performance of a contract: where processing is necessary to provide Dynacarto and the services requested by the user.

  • Legitimate interests: where processing is reasonably necessary to operate, secure, maintain, improve, and protect the service.

  • Consent: where the user has provided consent, including where device permissions or applicable law require consent.

  • Compliance with legal obligations: where processing is necessary to meet applicable legal or regulatory requirements.

Where processing is based on consent, users may withdraw consent where permitted by applicable law.

6. How We Share Information

We may share information with service providers and processors that help us operate Dynacarto.

These may include providers involved in:

  • Mapping

  • Geocoding

  • Geographic data processing

  • Cloud hosting and infrastructure

  • Storage and databases

  • Authentication

  • Application security

  • Analytics

  • Crash reporting and diagnostics

  • Subscription and payment processing

  • Customer communication and support

We provide service providers with information only as reasonably necessary for them to perform the relevant services, subject to applicable contractual and legal requirements.

We do not sell personal data to advertisers.

We do not knowingly share personal data for cross-context behavioral advertising.

We may also disclose information where reasonably necessary:

  • To comply with applicable law or regulation

  • To respond to valid legal process

  • To protect our legal rights

  • To investigate fraud, abuse, or security incidents

  • To protect the safety and security of Dynacarto, our users, or others

  • In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable law

7. Third-Party Services

Dynacarto may rely on third-party APIs, SDKs, cloud infrastructure, mapping services, geocoding providers, authentication providers, analytics or diagnostic services, and subscription or billing platforms.

Depending on the feature being used, certain information may need to be transmitted to these services.

For example, addresses or geographic coordinates may be transmitted to a mapping or geocoding provider when necessary to perform a map-related request.

Third parties acting as service providers may process information on our behalf. Other third parties may process information subject to their own terms, privacy policies, and legal responsibilities.

Dynacarto is not responsible for the privacy practices of independent third-party services.

8. User-Provided and Third-Party Personal Data

Dynacarto may allow users to enter, upload, import, or otherwise process information that relates to other individuals.

Users are responsible for ensuring that they have an appropriate legal basis, permission, or other authority to provide and process such information through Dynacarto.

Users should avoid entering unnecessary sensitive or confidential personal information into map projects, notes, labels, uploaded files, or other application fields.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

These purposes may include:

  • Providing the service

  • Maintaining user accounts

  • Maintaining projects and user-created content

  • Maintaining operational continuity

  • Preserving business and support records

  • Complying with legal obligations

  • Resolving disputes

  • Enforcing agreements

  • Preventing fraud and abuse

  • Protecting application and service security

Different categories of information may be retained for different periods.

For example, account information, map projects, imported content, geographic information, generated outputs, logs, support records, diagnostic information, and subscription-related records may have different retention periods depending on the applicable feature, operational requirements, technical architecture, and legal obligations.

When information is no longer reasonably required, we may delete it, anonymize it, aggregate it, or securely isolate it as appropriate.

10. Data Deletion and Account Deletion Requests

Users may request deletion of their account or personal data by contacting:

info@rutinrota.com

We may need to verify the identity of the person making the request before processing an account or personal data deletion request.

Certain information may be retained where reasonably necessary or required for:

  • Legal compliance

  • Tax or accounting requirements

  • Billing and transaction records

  • Fraud prevention

  • Security

  • Dispute resolution

  • Enforcement of agreements

  • Establishment, exercise, or defense of legal claims

Where application functionality permits users to delete individual projects or content directly, deletion may be initiated through those features.

Deletion from active systems may not immediately remove information from backup systems where technically necessary. Backup information may remain until overwritten or deleted according to applicable backup retention procedures.

11. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal data against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Depending on the applicable systems and services, safeguards may include:

  • Authentication controls

  • Access controls

  • Restricted administrative access

  • Logging and monitoring

  • Cloud security controls

  • Secure communication protocols

  • Encryption in transit where appropriate

  • Application and infrastructure security measures

However, no method of electronic transmission, processing, or storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

12. International Data Transfers

Dynacarto may use service providers, cloud infrastructure, mapping services, billing providers, or other technical services located in countries other than the user's country.

As a result, information may be processed or stored outside the country in which the user resides.

Where required by applicable law, we will use appropriate or reasonable safeguards for international transfers of personal data.

13. EEA and UK Privacy Rights

If you are located in the European Economic Area or the United Kingdom, applicable data protection law may provide you with rights regarding your personal data.

Depending on the circumstances, these rights may include the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete personal data

  • Request deletion of your personal data

  • Request restriction of processing

  • Object to certain processing

  • Request data portability where applicable

  • Withdraw consent where processing is based on consent

These rights may be subject to limitations and exceptions under applicable law.

You may also have the right to lodge a complaint with a competent data protection authority.

Privacy requests may be submitted to:

info@rutinrota.com

14. California Privacy Notice

If you are a California resident, you may have rights under applicable California privacy laws.

Depending on which laws apply and subject to applicable exceptions, these may include the right to:

  • Know what categories of personal information we collect

  • Know the categories of sources from which personal information is collected

  • Know the purposes for which personal information is collected or used

  • Know the categories of third parties to whom personal information is disclosed

  • Request access to certain personal information

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of the sale or sharing of personal information, where applicable

  • Not be discriminated against for exercising applicable privacy rights

Dynacarto does not sell personal information.

Dynacarto does not knowingly share personal information for cross-context behavioral advertising.

California privacy requests may be submitted to:

info@rutinrota.com

We may need to verify your identity before processing a privacy request.

15. Children's Privacy

Dynacarto is not directed to children, and we do not knowingly collect personal data from children in violation of applicable law.

If we become aware that personal data relating to a child has been collected in circumstances where parental consent or another legal basis was required but not obtained, we may take appropriate steps to delete the information.

If you believe that a child has provided personal data to Dynacarto improperly, please contact us at:

info@rutinrota.com

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Dynacarto features

  • Technology

  • Service providers

  • Business operations

  • Legal or regulatory requirements

  • Privacy and security practices

When we update this Privacy Policy, we may revise the effective date shown at the top of the policy.

The updated version becomes effective when posted in the Dynacarto application, on an associated website, or through another official service channel, unless otherwise stated.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Dynacarto processes personal data, contact:

Rutin Route Optimization & Software Solutions Ltd. Co.
Universiteler Mah. 1634. Cad. 11/E Blok No:84
06800 Cankaya, Ankara, Turkiye

General Manager: Erturk Celenk
Mobile: +90 541 284 18 84
Email: info@rutinrota.com
Alternative Email: erturkcelenk@gmail.com

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